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TetraSki Support
Firmware Updates
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What We Do
Get Involved
About
Who We Are
FAQs
Donate
Contact
Tetra Watercraft
TetraSki
Support
TetraSki Support
Firmware Updates
Contact Support
Control Everything With Anything
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TetraSki SupporT
Choose a support article below or search for a term or phrase.
Maintenance
Featured
Common Replacement Parts
Firmware Updates
Updating the TetraSki
Powering down batteries for seasonal storage
Powering up batteries from long-term storage
Replacing a joystick console
Replacing an actuator
Replacing a control box
Pairing a new remote to TetraSki
Tightening armrest T-track mount
Actuator shoulder bolt tightening
Calibrating the joystick & actuator
Troubleshooting
Featured
TetraSki keeps beeping after power down
TetraSki won't charge or is having issues charging
TetraSki won't turn on or unexpectedly loses power
Remote doesn't connect to TetraSki
Remote control intermittent response/disconnection
TetraSki won't switch between beginner and advanced modes
Loss of control/no control with BOTH joystick & sip-n-puff
Sip-n-puff not working properly
TetraSki turning left/right on its own
One actuator is not working - totally unresponsive
One or both actuators stalling or running into end stops
Screen appears black when ski is powered on
Batteries die quickly or "rebound" significantly after a power cycle
TetraSki is completely frozen/unresponsive
Armrest is loose even after tightening all adjustment points
Actuators have play or looseness